Absence referrals to the Attendance Service using the Attendance Service Application

Absence referrals from a school to the Attendance Service must be made through the Attendance Service Application (ASA).
ASA records unjustified absence referrals and non-enrolment notifications from schools.

On this page:

Get access to ASA

School staff who need access to ASA must fill out the ASA access request (school users) form [PDF, 43 KB] and send it to: e.admin@education.govt.nz.

The form must be authorised by your school principal.

Also see the Education Sector Evidence of Identify (external link)  requirements.

Login to ASA

3 days after we receive your form, you will get an email with your ASA user name and password.

Help to learn and use ASA

For any help you need, including technical support, contact the E-Admin Contact Centre.

ASA video and transcript

Download the transcript for the Using the Attendance Service Application (ASA) - how to lodge a referral [DOC, 116 KB]

ASA user guide and quick reference card

Attendance Service Application School User Guide [PDF, 992 KB]

Create an Unjustified Absence Referral [PDF, 395 KB]

When to lodge an unjustified absence referral in ASA

If a student has been unjustifiably absent, without satisfactory explanation, and your school has been unable to return the student to school, then log on to ASA and lodge an unjustified absence referral.

Once lodged, the referral is sent directly to the Attendance service provider who will allocate the referral to the appropriate Attendance Advisor or Kaiāwhina for action. 

For more information, go to Guidelines on how to refer to your Attendance Service for additional support.

Last reviewed: Has this been useful? Give us your feedback