Emergency Response Coordinators

The Ministry has contracted Emergency Response Coordinators (ERC) who are available 24/7 to respond to property related damage as the result of a disaster such as fire, flood and extreme weather.

Overview

The ERC will work with the school and the Ministry to coordinate the response effort with the relevant emergency services (Fire Emergency New Zealand (FENZ) or Police). The ERC will inspect the damage and arrange any urgent work to be done in order to make the site safe and get the school functioning as quickly as possible.

Below are the contacts for the ERC in your area:

Northern

Named Person	Telephone	Email	Coverage
Tony Coleman	+64 021 585 560	Tony Coleman	Auckland, Far North, Kaipara, Whangarei
Simon Brenton	+64 021 052 3440		Auckland, Far North, Kaipara, Whangarei
Main Office Number Office hours 8am-5pm, Mon-Fri	+64 9 414 5412		Auckland, Far North, Kaipara, Whangarei
After hours number	+64 021 360 301		Auckland, Far North, Kaipara, Whangarei

Central North

Named Person	Telephone	Email	Coverage
Cove Kinloch	+64 7 839 6127	Cove Kinloch	Hamilton, Thames-Coromandel, Hauraki, Waikato, Matamata Piako, Waipa, Otorohanga, South Waikato, Waitomo Rotorua, Taupo, Whakatane, Kawerau, Opotiki, Tauranga, Western BOP, Napier, Gisborne, East Cape, Wairoa, Hastings, Napier, Central Hawke’s Bay
Cove Kinloch will maintain a 24 hour, 7 days a week service to manage emergency calls in the event of an unforeseen incident affecting school buildings.

Central South

Named Person	Telephone	Email	Coverage
Cove Kinloch	Freecall (NZ only) 0800 372 4357	Cove Kinloch	New Plymouth, South Taranaki, Stratford, Whanganui, Rangitikei, Ruapehu, Tararua, Palmerston North, Manawatu, Horowhenua, Carterton, Masterton, South Wairarapa, Kapiti and Wellington region
Cove Kinloch will maintain a 24 hour, 7 days a week service to manage emergency calls in the event of an unforeseen incident affecting school buildings.

Southern

Named Person	Telephone	Email	Coverage
School Support Limited	Freecall (NZ only) 0800 111 775	School Support Limited	Entire South Island
School Support Limited will maintain a 24 hour, 7 days a week service to manage emergency calls in the event of an unforeseen incident affecting school buildings.

Last reviewed: 24 June 2019 Has this been useful? Give us your feedback